Frequently Asked Questions
1. What is a cloud telephone system?
A cloud telephone system, also known as a hosted PBX or cloud-based phone system, is a communication solution that operates over the internet. It enables businesses to make and receive calls using VoIP technology, eliminating the need for traditional phone lines and on-premises hardware.
2. How does a cloud telephone system work?
Cloud telephone systems use VoIP (Voice over Internet Protocol) to transmit voice data as digital packets over the internet. These systems are hosted and maintained by a service provider, allowing users to access their phone features and settings from any internet-connected device.
3. What are the benefits of using the Zultys cloud telephone system?
Some benefits of using the Zultys cloud telephone system include cost savings, scalability, flexibility, remote access, advanced features, and simplified maintenance. It allows businesses to adapt to changing communication needs easily.
4. Do I need to purchase and install hardware for a cloud telephone system?
No, one of the advantages of a cloud telephone system is that you don't need to invest in and manage physical hardware. All the necessary infrastructure is hosted and maintained by the service provider. You have the option to purchase or rent Zultys telephones or use your computer as a softphone and not use any telephone handsets.
5. Can I keep my existing phone numbers when switching to a cloud telephone system?
Yes, ITS assists you to transfer your existing phone numbers to the Zultys Cloud system. This ensures continuity and prevents disruption of communication.
6. Is my data and communication secure with the cloud telephone system?
The Zultys system utilizes encryption for both voice data and communication transmissions.
7. What features are included in a cloud telephone system?
The Zultys Cloud telephone system comes with a range of features, including call forwarding, voicemail, auto-attendants, call recording, conferencing, mobile integration, and more. We’ll review the features and license types for the best performance & price to fit your needs.